Order Information
Shipping & Returns
Australian shipping
We ship Australia-wide to all states and territories, including PO boxes and parcel lockers. Every order ships with tracked delivery and prices are in AUD including GST.
Dispatch
Orders placed on a business day are prepared for dispatch on the next business day. You'll receive a confirmation email with your tracking number as soon as the parcel leaves us.
Returns
Unused items in original packaging can be returned within 30 days of delivery. Faulty items are covered under Australian Consumer Law. Email support@pepdirectsupplies.com.au to start a return.
Support
Our Australian based team replies to support@pepdirectsupplies.com.au on business days.